Delivery Policy for Your Local Pharmacy in the UK
- Standard Delivery: Free on orders over £25, estimated delivery within 3-5 working days.
- Next Day Delivery: Available for orders placed before 3pm, delivery before 5pm the next day, £7.99 fee.
- Same Day Delivery: Available in select areas for orders placed before 12pm, delivery before 6pm the same day, £12.99 fee.
- Controlled Drugs: Due to legal restrictions, some controlled drugs can only be collected in person from a registered pharmacy. We will notify you if this applies to any of your medications.
- Temperature-Sensitive Medication: Certain medications require special temperature-controlled shipping, which may affect delivery speed and cost. We will inform you of any specific requirements during checkout.
- Age-Restricted Products: Some products, such as alcohol and nicotine replacements, may require age verification upon delivery.
Cancellations and Returns:
If you have any concerns about how we handle your personal data, you can lodge a complaint with the Information Commissioner’s Office (“ICO”). The ICO is the UK’s independent regulator for data protection. You can find more information about the ICO and how to make a complaint on their website: www.ico.org.uk.
- We use secure packaging to ensure the privacy and safety of your medication.
- All deliveries require someone to be present at the address to sign for the package.
- We are committed to providing excellent customer service. If you have any questions about your delivery, please don’t hesitate to contact us.
Here's a quick table summarizing our delivery options:
|Estimated Delivery Time
|Free (over £25)
|3-5 Working Days
|All UK mainland addresses
|Next Day Delivery
|Before 5pm next day
|Orders before 3pm
|Same Day Delivery
|Before 6pm same day
|Select areas, orders before 12pm