Community Pharmacy Consultation Service
Community Pharmacy Consultation Service in Birmingham
What is community pharmacy?
Community pharmacy, sometimes called retail pharmacy, makes up one of the four pillars of the primary care system in England, along with general practice, optical services and dentistry. It is arguably most well-known as a dispenser and retailer of medicines, but its role is in fact much broader and includes other NHS and publicly funded services. Community pharmacies are a common fixture of many high streets and are also often available in large supermarkets.
The service is helping to alleviate pressure on GP appointments and emergency departments, in addition to harnessing the skills and medicines knowledge of pharmacists. Should the patient need to be escalated or referred to an alternative service, the pharmacist can arrange this.
Integrating pharmacy into urgent care:
The first phase of the CPCS offered patients the option of having a face-to-face or remote consultation with a pharmacist following an initial assessment by Your Local Pharmacy call advisor, and following a successful pilot, was extended to include referrals from general practice in November 2020.
Referrals from Urgent Treatment Centres and Emergency Departments to CPCS are being piloted at 14 sites around England from November 2021 until June 2022.
The practice, urgent or emergency care navigator, triage nurse Your Local Pharmacy call advisor where the patient will receive pharmacist advice and treatment for a range of minor illnesses, or for an urgent supply of a previously prescribed medicine (NB. referrals for urgent prescriptions from general practice are not covered by this service).
For more contact us:
238 Wheelwright Road, Erdington, Birmingham, B24 8EH
0121 377 8811
